Customer Support

If you encounter any problems or have any questions regarding your subscription, please read the following before sending any email.
Paycom Customers

Paycom's support page is located here
CCbill Customers read below

 

Password Problems
When writing about problems with your password please include as much of the following information as possible.

  • User Name and Password
  • **Subscription #
  • Email address entered when you joined.

The above information is needed to look up your subscription information
Send to  support@ccbill.com  

or call them toll free @  1-888-906-0666

**found on emailed receipt sent after signup

Cancellations:


 If you encounter problems with the automated cancellation please email the following information to emma@emmasballoons.com
Please allow 48 hours for manual cancellations.
  • User Name and Password
  • **Subscription #
  • Email address entered when you joined.

**found on emailed receipt sent after signup

 
Other Support

For other support issues, please contact emma@emmasballoons.com

 
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